Public urged to verify authentication of electrical gadgets


The Deputy Director of Consumer and Corporate Affairs at the National Communication Authority (NCA)  Kwame Djan has urged the public to always verify the authenticity of electronic equipment before purchasing them from manufacturers.

He said some of the equipment cause health problems to the consumer, hence the need for the public to patronize electronic equipment certified by the NCA to ensure the health and safety of the consumer.

Kwame Djan made this known at a “Type Approval” consultation workshop for electronic equipment dealers and sensitization for the media and other stakeholders.

The workshop seeks to receive inputs from stakeholders for the approval of Type Draft Regulations to ensure that radio and television communication equipment comply with international standards.

He said, “electronics such as laptops, mobile phones and tablets should be verified on the NCA’s website before one can purchase it”.

According to him, this will determine whether the product is consumable or not. Kwame Djan cautioned dealers and the manufacturers to ensure that all authorized equipment conforms with the required standards and type-approved to enhance their usage.

“It is an offense to sell, use, put for sale or connect any telecommunication apparatus which has not been authorized by the NCA for use in the country” he added.

The Deputy Director-General in charge of Technical Operations, Henry Kanor noted that the authority would undertake market surveillance to safeguard the health of the public, adding that it also has three state-of-the-art laboratories that measure absorption rates for radio frequencies, wireless transmitting devices and electromagnetic fields of network operators.

Deputy Manager of Regulatory Administration, Roland Kudozia, explained that the Type Approval Regulation when passed will provide a legal framework to appliance compliance.

He also said it will ensure guarantees for consumers of electronic equipment in spite of after-sales service, repair, replace and refund.

By Agnes Melissa Yovo | VOLTA REGION |

Written by The editoral team


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